Last Updated: [Insert Date, e.g., 7 September 2025]
1. Introduction
Welcome to Pixel Air (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [pixelair.co.uk] or engage with our services.
2. Information We Collect
- Personal Data: When you contact us (e.g., via enquiry forms or email), we collect your name, email, phone number, and other details you provide.
- Usage Data: Automatically collected via cookies and server logs: IP address, browser type, pages visited, time stamps, and device information.
3. Cookies & Tracking Technologies
We use cookies for essential functions (site usability), analytics (to improve our service), and functionality (e.g., retaining user preferences). You may disable cookies in your browser, though some site features may not function properly.
4. How We Use Your Data
- To respond to your enquiries or requests.
- To deliver, maintain, and improve our services.
- To send updates, marketing communications, or service notices (where you’ve opted in).
- To comply with legal obligations or defend our rights.
5. Data Sharing & Third Parties
We may share your information with:
- Service providers (e.g., hosting, analytics tools) under contractual confidentiality.
- Legal authorities, if required by law.
- In case of a corporate transaction (e.g., sale or merger), your data may be transferred with notice.
6. International Data Transfers
Your data may be transferred and processed outside the UK (e.g., by third-party providers). We ensure appropriate safeguards are in place, like standard contractual clauses.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined or comply with legal obligations (e.g., enquiries may be archived for business records). Usage data may be retained longer for analytics and security.
8. Your Rights Under GDPR
If you are in the UK/EU, you have the right to:
- Access the data we hold about you.
- Correct inaccuracies.
- Request deletion (erasure).
- Restrict or object to processing.
- Port your data.
- Withdraw consent at any time (where processing is based on consent).
To exercise these rights, please contact us via the details below. You may also lodge a complaint with the UK Information Commissioner’s Office (ICO).
9. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from children; if you believe we have, please contact us to request removal.
10. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their privacy practices, and recommend reviewing their respective policies.
11. Changes to This Policy
We may update this policy occasionally. Each version will be dated accordingly. Your continued use of our site after changes indicates acceptance; we may notify you directly where appropriate.
12. Contact Us
For any privacy inquiries, access requests, or concerns, contact:
Pixel Air, Knutsford, Cheshire, UK
Email: hello@pixelair.co.uk
Phone: 07957 327 095
